Odyssey Access Client User
The license keys for the current shipping versions of OAC 4.3 for Linux and OAC 4.3 for Macintosh are not compatible with the current shipping version of OAC 4.7 for Windows Desktop. Please contact Juniper Technical Support to obtain a license key for these platforms.
The integration of legacy Funk Software is now complete
Juniper Networks has completed the integration of legacy Funk Software support tools, applications, and content into the Customer Support Center (CSC). Legacy Funk Software support users have been contacted with new accounts to access the CSC, your first and fastest line of support.
Download Software
You can download any of the following versions of Odyssey Access Client from this page:
- Odyssey Access Client v4.8 Enterprise Edition - OAC v4.8 comprises OAC v4.8 for Windows Vista/XP/2000 and OAC FIPS Edition.
- Odyssey Access Client v4.55 for Windows Mobile 5 and 2003; OAC v4.55 for CE; OAC v4.3 for Linux, and OAC v4.3 for Macintosh OSX.
- Odyssey Access Client Japanese Edition v4.04 (commercially available) - Requires an Odyssey Access Client v4.0 full or upgrade license key to run.
- Odyssey Access Client Common Criteria Edition v4.56 (commercially available) - Requires an Odyssey Access Client FIPS Edition v4.6 full or upgrade license key to run.
- Back versions of Odyssey Access Client that are appropriate for your installation. (Requires the corresponding version-specific license key to run)
| Title | Version | Download Software | Release Notes |
|---|---|---|---|
| Odyssey Access Client - Windows Vista, XP, 2000 | 4.80.12013.0 | OdysseyAccessClient.msi [11.8 MB] | Release Notes |
| Odyssey Access Client for Windows Mobile 5 and 6 and 2003 | 4.55 | Suitable for installation on one handheld device, tethered to your PC: Odyssey Client for Windows Mobile.exe [6.9 MB] Suitable for mass deployment, using automated tools: |
Release Notes |
| Odyssey Access Client for CE 5.0 on ARM4 | 4.55 | OdCeClientCe4.ARMV4.CAB [4.17 MB] | OAC for CE is built for three different processor architectures, ARM4, ARM4i, and x86. Please check with your device maker to determine which type of processor architecture your device uses. |
| Odyssey Access Client for CE 5.0 on ARM4i | 4.55 | OdCeClientCe4.ARMV4I [4.04 MB] | |
| Odyssey Access Client for CE 5.0 on x86 | 4.55 | OdCeClientCE4.x86.CAB [3.69 MB] | |
| Odyssey Access Client - Red Hat Enterprise Linux 4 | 4.3 | OdysseyClientLinuxRH4.rpm Driver file: igx-atheros-rhel4.tar.gz |
Release Notes [txt] |
| Odyssey Access Client - Red Hat Enterprise Linux 3 | 4.3 | OdysseyClientLinuxRH3.rpm Driver file: igx-atheros-rhel3.tar.gz |
Release Notes [txt] |
| Odyssey Access Client - Macintosh OSX 10.4 | 4.3 | OdysseyAccessClient.dmg [7 MB] | Release Notes [txt] |
| Japanese Edition | |||
| Odyssey Access Client Japanese Edition - Windows XP, 2000, 98, ME | 4.04 | OdysseyClientJapanese.exe [6.9 MB] | Release Notes [txt] |
| FIPS Edition | |||
| Odyssey Access Client FIPS Edition - Windows XP, 2000 | 4.80.12013.0 | OdysseyClient.msi
[11.7 MB] |
Release Notes |
| AtherosJuniperFips.EXE [445 KB] | AtherosJuniperFipsReadme [txt] | ||
| IntelJuniperFIPS.exe [1.84 MB] | IntelJuniperFipsReadme [txt] | ||
| Odyssey Access Client FIPS edition for Broadcom wireless chipset | |||
| Common Criteria Edition | |||
| Odyssey Access Client (FIPS Edition), Version 4.56 | 4.56 | OdysseyClient.msi
[8.1 MB] |
Release Notes |
| Back Versions | |||
| Odyssey Access Client - Windows Vista, XP, 2000 | 4.72.11559.0 | OdysseyAccessClient.msi [11.2 MB] | Release Notes |
| Odyssey Access Client - Windows Vista, XP, 2000 | 4.7R2 | OdysseyAccessClient.msi [11.4 MB] | Release Notes [PDF] |
| Odyssey Access Client - Windows XP, 2000 | 4.52 | OdysseyClient.msi [9 MB] | Release Notes [txt] |
| Odyssey Access Client - Windows 98, Me | 4.52 | OdysseyClient9x.exe [12 MB] | Release Notes [txt] |
| Odyssey Access Client - Windows XP, 2000 | 4.32 | odyc432.msi [7.3 MB] | Release Notes [txt] |
| Odyssey Access Client - Windows 98, Me | 4.32 | odyc4329x.exe [10.5 MB] | Release Notes [txt] |
| Odyssey Access Client - Windows XP, 2000 | 4.04 | odyc404.msi [6.3 MB] | Release Notes [txt] |
| Odyssey Access Client - Windows 98, ME | 4.04 | odyc4049x.exe [9.6 MB] | Release Notes [txt] |
Contact Technical Support
US and International: 408-936-1576
Funk Software to Juniper Networks Support Conversion Overview
Effective on March 1, 2006, all Funk Software Support offerings, policies, part numbers, and pricing will be discontinued. New Juniper Support offerings will be available and will make the Funk Software support consistent with the rest of the Juniper Networks products.
The following chart will give the correct conversion for which Juniper Networks offer matches the support previously purchased from Funk Software.
| Channel | Funk Offering | Juniper Offering | Comments |
|---|---|---|---|
Support Offerings |
|||
| Direct Support (Juniper J-Care Support) |
Annual M&S Support | J-Care Core Limited (SVC-LTD-xxx) |
Base offering that includes 12X5 JTAC support, limited to 5 incidents, SW updates and releases |
| Annual After Hours Support | J-Care Core (SVC-COR-xxx) |
Includes 24X7 JTAC support, CSC access, SW updates and releases | |
| Not offered | J-Care CorePlus ** (SVC-EXT-WAR-xxx) |
Includes JTAC, SW updates, and repair and return parts coverage (available for hardware products only) | |
| Partner Support (for authorized JNASC Support Manager or Support Provider partners only, must provide L1/2 support) |
No specific partner offers | JNASC Partner Limited (PAR-LTD-xxx) |
Base offering that includes 12X5 L3 JTAC support, limited to 5 incidents, SW updates and releases. |
| JNASC Partner Basic (PAR-SUP-xxx) |
Base offering that includes L3 JTAC and SW updates only. Partner delivers all L1/2 support and contracts directly with end user. | ||
| JNASC Partner RTF (PAR-RTF-xxx) |
Includes L3 JTAC Support, SW updates, and repair and return parts coverage. | ||
Warranty |
|||
| All products / all channels | Hardware - 36 mo. parts, repair and replace RMA | 12 months, 20 day return to factory parts repair, online CSC access | Converted to standard Juniper warranty |
| 90 days for patches and updates | 90 days, media only, with one time software download | Converted to standard Juniper warranty | |
Time & Materials Repairs |
|||
| Time & materials (T&M) repairs for non-contracted out of warranty | JTAC / Onsite - $250 per hr / 2 hr min SVC-TAC-L / SVC-ONSITE-L (9-5, M-F) |
Standard Juniper T&M | |
| RTF Repair - 35% of product list price SVC-RTF-REPAIR |
Standard Juniper T&M | ||
| AR Repair - 50% of list price SVC-AR-REPAIR |
Standard Juniper T&M | ||
** J-Care CorePlus and JNASC Partner RTF are only available for hardware products. Not applicable to applications software products.