Upgraded Knowledge Base
Juniper Networks recently upgraded the Knowledge Base. Please try it out and send us your feedback about what you like and don't like, as well as your suggestions for improvements.
Deep Inspection Firewall Customers...
If using the Deep Inspection (DI) feature of your Juniper Firewall, note the digital certificate on the device will soon expire. Review KB10239 for details.
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LMS and Auth Code Portal Maintenance on 22 November 2008 at 07:00 to 12:00 PST
The License Management System (LMS) and Auth Code Portal will be offline on Saturday, 22 November 2008, from 07:00 to 12:00 PST during a planned maintenance outage. During the maintenance window, license generation will be offline, as will access to license keys and auth codes.
For immediate assistance with license-related issues, please contact Customer Care at 1-800-638-8296 (international callers use 408-745-2000).
We apologize for any inconvenience this may cause and appreciate your patience while we work to improve our systems.
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We are conducting a survey to improve our
Customer Support site. We would like to send you an e-mail containing a link to
an online survey. The survey will ask about your Support experience today, and
you will be able to fill it out at your convenience.